Operations
Use everyday work challenges to build clearer processes.
Class focus:
- Processes and SOPs
- Task management
- Reviewing working practices
Example output: an SOP based on the class exercise.
QSolve · Training
F&B Training in Operations, Marketing and HR
Open classes for owners and teams from operating F&B businesses. Choose Operations, Marketing or Administration/HR based on your needs.
Use your own business challenge to create working materials. Trainers review the work and give feedback during class.
Ask About Classes
Unverified example content. Service scope must be agreed first. Use synthetic details only in this form.
Learn Through Work You Can Use.
Owners, managers and staff can attend based on the topic and their responsibilities. Classes welcome participants from different companies.
Examples include SOPs, marketing plans and task assignments. The materials produced depend on the class.
Choose the Area You Need to Improve.
Marketing
Bring a marketing challenge and plan actions for your business.
Class focus:
- Customers and offers
- Campaign planning
- Reviewing marketing actions
Example output: a marketing plan.
Administration/HR
Clarify who does what and how work is organised.
Class focus:
- Task assignments
- Team responsibilities
- Administration processes
Example output: task assignments.
How to Choose a Class
Share your needs
Tell us which area and problem need attention. Additional form details are optional.
Get a class recommendation
The team explains suitable classes and upcoming session details. This discussion is free.
Review the details
Dates, duration, venue and fees are provided before you agree to register.
Learn and create
Work on your business challenge and receive feedback during class.
Setia Alam, Selected Venues or Online.
Classes use a mix of BM and English. Sessions may take place at E-Group Solution HQ in Setia Alam, a selected venue or online.
Format and duration depend on the class. You do not need QSolve POS to join.
Trainers for Each Field
Operations, Marketing and Administration/HR are taught by different trainers.
Support With Training Claim Applications
Promoted classes are claimable through HRD Corp/HRDF, subject to employer eligibility and approval.
QSolve provides application guidance and documents. The employer submits the application.
Frequently Asked Questions
Who can join?
Owners, managers, supervisors and staff from F&B businesses already operating. Choose participants based on the topic and their needs.
Is this private company training?
This offer is for open classes with participants from different companies.
What will participants create?
Working materials based on their business challenges, such as SOPs, marketing plans or task assignments. Outputs depend on the class.
Is there feedback after training?
Feedback is provided during class. Follow-up sessions after class are not included in this offer.
How long are classes and what do they cost?
Duration and fees depend on the class. Details are provided before registration.
Do participants need QSolve POS?
No. Users of other systems are welcome.
Which Class Fits Your Team?
Share the area and problem you want to work on. The team will recommend suitable classes and explain upcoming sessions.
Ask About ClassesFree initial discussion. The team contacts you within one working day. No obligation to register.
START A CONVERSATION
Ask About Classes
Free initial discussion. The team contacts you within one working day. No obligation.
Use synthetic details. This form is not open for real customers. Consent wording is provisional.